The Chief Executive role comes with endless responsibilities and challenges. Aside from setting corporate strategies, managing resources, and making all major decisions, CEOs are responsible for shaping the company’s culture. Doing all of this while keeping board members, partners, and team members happy isn’t easy.
Most people that aspire to be CEOs focus on acquiring technical skills and experience, however, soft skills are also key for leading a business successfully. Here are 6 unexpected qualities that set successful CEOs apart:
Being trustworthy is one of the most important things to keep in mind when managing a business. The CEO´s behavior and actions need to be congruent with the company’s values. Leaders that keep their word inspire confidence and build trust among their costumers, partners, and team members.
Reliability consists of gettings things done efficiently and on time. Successful leaders are able to calculate the resources and time they need to comply with their responsibilities and commitments. Good CEOs are consistent in delivering results and meeting expectations.
CEOs with a humble mindset have an accurate perception of their strengths and weaknesses. Instead of acting as if they know everything, humble leaders are open to new ideas and different opinions.
Great CEOs shift attention away from themselves and focus on engaging with all team members at a human level. This gives them a better understanding of the challenges and needs that staff members have. By working closely with their employees, CEOs align goals and increase workplace morale.
- Know When to Delegate
Being the CEO comes with a long to-do list of duties. Excellent CEOs prioritize the most important tasks and delegate the rest of them. Besides helping CEOs to find a work-life balance, delegating also empowers other team members to contribute directly to the business’s growth.
Great CEOs know how to adjust to a rapidly changing environment. Brexit, the 2016 U.S. presidential elections, and the COVID-19 pandemic exemplify how unexpected events can impact the global economy, and change the business landscape.
While certain events cant be anticipated, most crises follow predictable patterns. Proactive CEOs know how to anticipate potential crises, and create action plans.
- Long-Term Thinkers
Besides assuring the profitability of their businesses, CEOs that think on long term goals keep their employees motivated. CEOs that have a clear vision of where their businesses are headed give team members the peace of mind they need.
When making decisions, CEOs need to look at the whole picture. Decisions that are convenient in the present might be harmful to the company in the long run.
According to a discussion paper published by the McKinsey Global Institute in 2017, long-term focused companies perform better than companies with short-term approaches. Their study, which compared both business models, identified that the average revenue was 47% higher for companies with long-term approaches.
- Quick Decision Makers
The CEO is the ultimate decision-maker in a company. High performing CEOs are ready to respond to difficult situations with speed and conviction. Even amid ambiguity, true leaders know how to use the information available to the convenience of their business.
While there isn’t a guide that defines the perfect CEO, these 6 mindsets and practices can set any business leader apart from the rest. Join the Digital Agency Hacker’s Facebook group to learn more about leading and growing a digital marketing agency.