The goal of this SOP is to understand how to set up the Go High Level web chat to your client’s sub-accounts, so we can engage in conversation within the platform.
To set it up, follow these steps:
- Copy this code to your clipboard and paste it in your “Agency Settings”:
heading: ‘Have a question?’,
subHeading: ‘Enter your question below and someone from our team will get right back to you.’
- Next, on ‘LOCATION_ID field, input the location ID by going to your main sub-account, you will see an url like this: app.agencydomain.com/location/JnXBOmKOplm/dashboard.
- Copy the value that’s between the dash in “location/” and “dashboard” (”JnXBOmKOplm”), put it in the field and now click on “Update Company”.
- Now, at the bottom on the right-hand side, will see the chat widget icon that will pop up for each of your clients sub-accounts. Once they send you a message through the widget, you’ll be able to see it in the conversations tab of your main sub-account.